Welcome to RAJAN DAILY MART SDN. BHD. (“we”, “us”, “our”). By using or purchasing from www.rajandailyshop.com, you agree to the following Terms & Conditions. These terms govern your access to and use of our website and services.
1️⃣ Personal Data Collection, Usage & Sharing
We are committed to protecting your privacy. In line with the Malaysian Personal Data Protection Act (PDPA), we collect only the necessary data for transaction and communication purposes.
Data We Collect:
Full name
Email address
Shipping/billing address
Mobile number
Order and payment details
IP address and browser data (for security and analytics)
How We Use It:
To fulfill your order
To send shipping and delivery updates
For customer service support
To personalize user experience
To inform you of promotions (if you opt-in)
Who We Share It With:
Delivery partners (e.g., J&T, Pos Laju)
Payment gateway providers (for secure transactions)
Customer support systems (internal use only)
We do not sell, rent, or share your personal data with third-party advertisers. You may request to update or delete your personal data anytime by contacting us at [email protected].
2️⃣ Return & Refund Terms
We aim for 100% satisfaction. Please inspect your items upon arrival. You may request a return or refund if:
Return Eligibility:
Product is damaged, defective, or incorrect
Request is made within 7 days of receiving the item
Item is unused, in original packaging, and with proof of purchase
Refunds:
Processed once the returned item is received and inspected
Made via the original payment method (or bank transfer for COD)
Refunds typically take 5–10 working days to process
Non-Eligible Returns:
Perishable items or opened packaging (if applicable)
Items damaged by the customer
Requests made after 7 days
Return shipping cost is:
Covered by us if the error is ours
Paid by customer for change-of-mind returns
Read our full Return Policy for details.
3️⃣ Payment Terms
We accept payments via:
FPX (online banking)
Credit/Debit cards
E-wallets (e.g., Touch ‘n Go, GrabPay)
Cash on Delivery (available for selected locations only)
All transactions are in Malaysian Ringgit (RM). Payments are securely processed via trusted third-party gateways using SSL encryption.
4️⃣ Shipping & Delivery
Orders are shipped via trusted logistics partners including J&T Express, Pos Laju, and DHL. Estimated delivery times:
West Malaysia: 2–5 working days
East Malaysia: 3–7 working days
International: 7–14 working days (depending on country and customs clearance)
We are not liable for delays caused by third-party couriers or customs procedures.
5️⃣ Product Availability & Pricing
We make every effort to keep our listings accurate. However:
Prices and availability may change without notice
In the event of a pricing or inventory error, we reserve the right to cancel the order and issue a full refund
All prices include applicable taxes unless otherwise stated.
6️⃣ Intellectual Property
All website content — including product images, logos, graphics, and descriptions — is the property of RAJAN DAILY MART SDN. BHD. or its suppliers. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
7️⃣ User Conduct
By using our website, you agree not to:
Misuse our platform for illegal purposes
Use false information during checkout
Attempt to hack, disrupt, or access private parts of the site
Post offensive, abusive, or defamatory content
Violation of these terms may lead to account suspension or legal action.
8️⃣ Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from:
Use or inability to use our site
Delays in delivery
Errors in product descriptions or pricing
Acts beyond our control (e.g., natural disasters, courier strikes)
9️⃣ Agreement Acceptance
By checking the box labeled “I agree to the Terms & Conditions” at checkout, you confirm that:
You have read, understood, and accepted our policies
You agree to our data handling practices
You acknowledge our return and refund conditions
You must accept these terms before placing an order.
🔚 Contact Us
For questions, disputes, or further clarification:
RAJAN DAILY MART SDN. BHD.
📧 Email: [email protected]
🏢 Address: V03-03A-25, Signature 1 (V03), Lingkaran SV, Sunway Velocity, 55100 Kuala Lumpur, Malaysia
🌐 Website: www.rajandailyshop.com